by Teri Carden | #ReviewChat, Ethics, Negative reviews, Online reviews, Review Society
Everyone is entitled to write online reviews… But how can your review be more helpful to other consumers? Why does anyone read online reviews? Because they need help deciding what to buy, where to dine, where to stay, or what to experience. Consumers rely...
by Teri Carden | #ReviewChat, Online reviews, Research, Review Society
On the next episode of ReviewChat, The Review Society dives into associations, millennials, and online reviews with workplace culture and generational expert Jamie Notter. There’s a fascinating convergence of trends that deserves the attention of association...
by Teri Carden | #ReviewChat, Ethics, Review Society
powered by Crowdcast On this month’s Review Chat, KiKi L’Italien and Ben Martin discussed the ethical considerations of online reviews with Professor Thomas Plante, Ph.D., who lectures at Stanford and Santa Clara Universities. Listen in and take a dive...
by Teri Carden | #ReviewChat, Negative reviews, Online reviews
Positive online reviews are great! …but how should negative online reviews be addressed? Numerous surveys reveal that customers generally regard online product and service reviews as credible. While negative reviews may only make up a small percentage of reviews...
by Teri Carden | #ReviewChat, Ethics, Research
The Latest Statistics Demonstrate the Power and Influence of Online Reviews What are the biggest discoveries from recent research in online reviews? In an interview with Megan Wenzl, senior editor for ReviewTrackers, and 100Reviews’ own Ben Martin, #ReviewChat...
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