by Teri Carden | Business Tactics, Ethics, Negative reviews, Online reviews, Review Economy, Review law
Are they enforceable under FTC regulations? In the USA, the Consumer Review Fairness Act (CRFA) protects your right to share honest opinions about businesses you patronize. This applies to products, services, and professional conduct. Such protection includes honest...
by Teri Carden | Ethics, Fake Reviews, Online reviews, Review law
The Federal Trade Commission, that’s who! It’s important to realize that the fake online reviews are being more deeply investigated than ever before. As a matter of fact, The Federal Trade Commission (FTC) is cracking down on fake online reviews. As a...
by Teri Carden | Ethics, Fake Reviews, Online reviews, Review law
Most people rely on reviews to make buying decisions. Let’s talk about the fraudulent practice of online review brushing… Review Brushing 101 There’s a fraudulent review practice called “brushing” that is harming your ability to make...
by Teri Carden | #ReviewChat, Ethics, Negative reviews, Online reviews, Review Society
Everyone is entitled to write online reviews… But how can your review be more helpful to other consumers? Why does anyone read online reviews? Because they need help deciding what to buy, where to dine, where to stay, or what to experience. Consumers rely...
by Teri Carden | Ethics, Fake Reviews, Online reviews, Review law
Fake reviews are everywhere… but are they criminal? In Italy, it would appear that way. In September 2018, an Italian judge sentenced a man to nine months in jail and nearly $10,000 in fines. So what was his crime? Publishing thousands of fake reviews for pay on...
by Teri Carden | Ethics, Fake Reviews, Negative reviews, Online reviews, Uncategorized
Not all online review sites function the same…what can we learn from the top online review sites? Angie’s List, Yelp, TripAdvisor, and other websites have spawned an entire industry of niche online review sites. While some of the behemoth review sites can...
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